Top 6 Frequently Asked Questions

1. What is GPS?

GPS stands for Global Positioning System and was initially designed for the American military. It is a radio navigation system based on satellite communication. There are 24 satellites circling the earth. A GPS device receives signals from at least 3 satellites to determine its exact position on earth. Since its commercial release, an endless amount of users can use GPS for free.

2. What is GPRS?

GPRS (General Packet Radio Service) is a wireless data transfer technology over GSM networks (mobile phone network in Europe and many other regions). It transfers data in packets and allows devices to be continuously connected to the Internet.

3. Do I need to pay monthly fee?

i-trac GPS Trackers needs only a normal SIM card (prepaid or postpaid) of any operator and is ready for use, there are NO other charges than the text messages sent or calls made from i-trac GPS trackers to your phones.

4. What is the Vehicle Tracking System?

i-trac has Vehicle Tracking System 800D, the Vehicle Tracking System is the so called Fleet Management System, it's designed for clients to manage a fleet real-time by GPRS on computer.

The whole system includes VT800 GPS Car Tracker, 800D GPRS Tracking Software, Google Map or Microsoft Mappoint.

i-trac accepts payment by bank transfer, Western Union/Money Gram and Pay Pal.

First, contact our Support and describe the problem. We can usually identify and solve the reason behind the problem. If the device will still not work however, simply send it back and we will repair it or provide you with a new one. There is a 14 months warranty on the onboard equipment.